Canadian Website Built for Canadians

Policies

Return Policy:

 

Regular Priced Merchandise Return Policy for Online Sales

If you change your mind on your new purchase, SASS will happily take back regular priced, unworn merchandise with all original tags attached within 10 days of receiving your purchase.

All returns must be authorized by SASS prior to return and a Return Authorization number must be requested. Please contact us via email: info@sasswaterloo.com to make a return request. 

Please note that the Return Authorization number must be clearly written on the outside of the package and that all returns should be shipped with a tracking number and insurance. We are not responsible for delayed or lost packages. SASS is not responsible for return shipping costs. 

When SASS receives the regular priced goods, a credit note will be issued to you. All credit notes are kept on file and can be used towards future purchases. If the return policy is not followed, goods will be returned to you at your cost.

All returns should be sent to:

SASS
75 KING ST S., UNIT #54
WATERLOO, ONTARIO
N2J 1P2

     

    *All Lingerie and Sale items cannot be returned and are considered final sale.